Many facilities do a combination of three things when equipment goes down at their facility.
1. Fix in house at biomedical
2. Send to a third party for repair
3. Send to manufacturer for repair
“Many view sending equipment to the original manufacturer for repair as something of a last resort.” At AccuVein we’ve made the choice easy. Each device comes with a one year “rapid replacement” warranty that can be extended if necessary. In addition to this AccuVein vein illumination systems:
- Do not require any preventive maintenance or calibration
- Are permanently aligned
- Do not require any special cleaning
“Rapid replacement” means that your facility would not have any down time if the device needed servicing. If your device were to require repair you should contact AccuVein customer support at (816) 997-9400 and press 3, we would then put a replacement unit in overnight mail. The next day you would receive a working device and be able to ship the device that needs repair back to us. It’s that easy. To read more about our warranty visit accuvein.com/warranty.